Cancellation & Refund Policy
This policy applies to services, advertising bookings, and digital products sold by The Growth Pulse.
Services and consulting
Cancellations must be submitted in writing. If work has not yet started, a full refund will be issued. If work has begun, refunds will be based on the work completed and costs already incurred.
Advertising bookings
Cancellations made before the advertisement is published or the campaign begins are eligible for a full refund. Cancellations after publication are not eligible for a refund.
Digital products
Due to the nature of digital products, all sales are final. Refunds may be considered within 7 days of purchase if the product is defective or not as described.
Newsletter sponsorships
Newsletter sponsorships can be cancelled before the scheduled send date for a full refund. Once the newsletter is sent, no refund is available.
Refund process
Approved refunds are processed within 7-10 business days using the original payment method. For any refund or cancellation request, please contact contact@thegrowthpulse.com.